We encourage feedback especially in regard to the delivery of customer service to persons with accessibility needs. ECCO Canada will investigate and respond to all complaints relating to such services as soon as we are able. All ECCO customers should be able to leave feedback online, in person, in stores, by telephone, or by mail. Feedback can be provided directly to Customer Service at eccocanada@ecco.com.

Customers are able to provide feedback at any of our Retail locations across Ontario. You may search for an ECCO store near you using our Store Locator.

You can mail us at:

ECCO Shoes Canada Inc.

Attn: AODA

50 Carroll Street

Toronto, ON M4M 3G3